In the ever-evolving nutrition landscape, dietitians are constantly seeking innovative ways to enhance their practice, provide exceptional care to their clients, save themselves time, and increase their revenue. Practice Better and Dietitian Success Center are excited to team up to bring you an insightful look into how two dietitians are leveraging the power of both platforms to streamline their workflows and elevate their clients’ experiences.
In this blog post, you’ll discover how these RDs are using DSC’s evidence-based dietitian toolkits, confidence-building resources, and client-facing materials alongside Practice Better’s all-in-one EHR and practice management software to create a synergistic approach to client care and build efficiencies in their businesses. They’ll reveal their favorite features, time-saving hacks, and the impacts they’ve seen on client outcomes and satisfaction.
Whether you’re a seasoned practitioner looking to optimize your workflow and save time working in your business or a new dietitian seeking to build a strong foundation for your practice, this interview will provide valuable insights and practical tips you can implement right away.
Meet Olivia Cupido, RD, MHSc
Olivia Cupido is a registered dietitian, cooking instructor, and owner of OG Nutrition. She works with clients to foster healthier relationships with food, whether they’re navigating a chronic health condition, juggling gut health triggers, or recovering from disordered eating. Olivia’s goal is to bring pleasure and enjoyment back into the kitchen without guilt, shame or rules. OG Nutrition is based on the belief that food is more than just nutrition; it’s about connection, culture, enjoyment and self-care.
Meet Heather Bray, RD, MHSc
https://www.behindtheplate.ca/
Heather Bray is an Ontario based Registered Dietitian and Certified Intuitive Eating Counsellor who owns and operates Behind the Plate. She works with people to help them feel better about themselves and the way they eat without fad-diet rules and restrictions. Heather is a health at every size (HAES) aligned practitioner and aims to create a safe and inclusive space for everyone to explore their relationship with food.
DSC members get 20% off 4-months of Practice Better paid plans. Use this link with the code DSC20 to purchase.
Disclaimer: This blog post contains affiliate links to Practice Better, meaning that DSC will earn a commission if you make a purchase using the links provided.
Challenges Before Using Practice Better and Dietitian Success Center
As dietitians who were both in early stages of building their businesses, Olivia and Heather faced many unknowns when it came to business management and supporting their clients best. Olivia lacked a trusted source for business-related and client-care questions and needed a supportive community to bounce ideas off of, while Heather was unsure about foundational business practices like setting up finances and the time and energy it would take to create effective client resources. DSC and Practice Better provided each of them with the essential guidance, tools, confidence, and community to get started. Years later, these dietitians are continuing to use these platforms to save them time and money and provide incredible client care.
How Using Both Platforms Enhanced Practice Management and Client Care
Using DSC and Practice Better together has streamlined the way Olivia and Heather manage their practices and enriched the way they engage with their clients. For Olivia, DSC offers a network of dietitians sharing best practices, which has now inspired her to explore new ways to grow her practice, such as creating online courses through the Practice Better software.
DSC’s business-building resources on budgeting, SEO, and website setup have been crucial for Heather, who wanted a centralized source for all her business-learning needs. Heather emphasized the efficiency of using both platforms as her primary business tools, reducing time spent on administrative tasks and boosting her confidence in client interactions.
Practice Better allows both dietitians to significantly reduce time spent on crucial administrative tasks such as scheduling, accounting, charting, and client onboarding. Heather values Practice Better’s integrated calendar, automated reports, and the app’s flexibility, which allows her to manage her practice from anywhere.
DSC saves both RDs time by no longer needing to pour over the latest research or spend hours on Canva creating their own client handouts. Through DSC, Heather and Olivia both access ready-to-use client handouts that align with their brands – plain-language, visually-appealing, and free from diet culture – providing a cohesive client experience. While there are over 300 unbranded nutrition handouts to choose from, some favorites are Increasing Protein, Mediterranean Meal Planning Guide, Diabetes Snack Guide, Food Sources of Fiber, and Portions & Serving Sizes.
Practice Better Features that Complement DSC’s Educational Resources
Practice Better’s features work seamlessly with DSC’s educational resources to enhance client care. Olivia uses Practice Better’s document-upload and protocol features to share high-quality DSC handouts directly on her clients’ portals, keeping information secure and accessible. No more sending bulky files over email… only for them to be forgotten!
Heather finds the screen-sharing feature of Practice Better to be invaluable for showing clients DSC handouts in real time, allowing her to visually guide the client through the material, which is both engaging and informational for both parties. The client can ask questions on the spot and the dietitian can gauge the client’s understanding and ability to set realistic goals. She also appreciates Practice Better’s private document storage, which centralizes client materials, making client management smoother and more professional. She finds the Practice Better food journal feature is particularly useful for intuitive eating counseling, enabling clients to log their hunger and fullness cues, enriching their learning experience.
How Using Both Platforms Enhanced Practice Management and Client Care
Both dietitians use DSC resources and Practice Better automations to create a streamlined, high-value client experience. For instance, Olivia customized DSC’s Meal Planning Guide with her own tips and recipes, then set up an automation in Practice Better to send it automatically to new clients. We love this spin on using the templates and tools at your fingertips to provide a unique, engaging and welcoming experience without requiring too much of the dietitian’s personal time and effort.
Practice Better allows dietitians like Heather and Olivia to effectively track client progress through comprehensive reports and data visualization. This data-driven approach enables informed decision-making, allowing practitioners to tailor interventions based on individual client needs. For example, dietitians will compare a client’s lab results in Practice Better with DSC’s Lab Values Reference Sheet, facilitating easy identification of trends and areas for improvement. This not only enhances the quality of care but also keeps clients engaged in their health journey by providing them with clear insights into their progress.
Summary
The combination of DSC and Practice Better has been instrumental in helping these two dietitians start and grow their businesses, optimize their workflows and client care along the way, save hours of time, and increase their revenue. But it’s not just Heather and Olivia, there are hundreds of dietitians who have utilized these two platforms to do the same. So, whether you’re a new dietitian or a seasoned practitioner, join us in our communities and let us help you find solutions to your practice challenges and get you to where you want to be.
